Refund and Returns Policy

Introduction

This policy outlines the terms and conditions for refunds and returns at picklane. By using our website, you agree to comply with these terms. We are committed to providing quality products and services while ensuring a transparent process for our customers.

Return Eligibility

Timeframe for Returns

Items must be returned within 30 days of the original purchase date. Returns received after this period will not be accepted.

Condition of Items

All returned items must be in their original condition: unused, unwashed, and with all tags attached. We reserve the right to refuse returns that do not meet these criteria.

Refund Process

Processing Time

Once we receive and inspect your return, we will process your refund within 10 business days. Refunds will be issued to the original payment method.

Non-Refundable Items

Certain items are not eligible for refunds, including gift cards, personalized products, and items marked as final sale. Please review product descriptions carefully before purchasing.

Customer Responsibilities

You are responsible for ensuring that return items are securely packaged to prevent damage during transit. We are not liable for items lost or damaged in return shipping.

Contact Information

If you have questions about our refund and returns policy, please contact us:

• Email: [email protected]
• Phone: +33 4 45 90 43 3
• Address: 33 Avenue des Champs-Élysées, Montpellier, Occitanie 34371, France

Legal Disclaimer

This policy is governed by the laws of France. picklane reserves the right to modify these terms at any time. Continued use of https://www.picklane.store constitutes acceptance of any changes.